About Us
- Who We Are
Social Empowerment & Relief Organization (SERO) is a local, non-profit humanitarian and development organization registered in Somalia. SERO was founded to respond to the growing humanitarian needs of vulnerable communities affected by conflict, displacement, climate shocks, and poverty.
SERO works directly with internally displaced persons (IDPs), returnees, women, children, youth, and other at-risk groups, with a strong focus on community-based and people-centered approaches.
SERO’s work combines emergency response with early recovery and resilience building, ensuring that immediate humanitarian needs are addressed while also supporting long-term self-reliance and social cohesion.
The organization places strong emphasis on accountability, inclusion, and dignity in all its interventions.
Our Vision
SERO aims for a Somalia where vulnerable communities live with dignity, have access to basic services, and can support themselves and build a better future.
Our Mission
SERO’s mission is to empower vulnerable and marginalized communities in Somalia by delivering inclusive humanitarian assistance, strengthening local capacities, and promoting sustainable livelihoods.
SERO is guided by the following core values in all its work:
Integrity
We act honestly and responsibly in everything we do.
Accountability
We are answerable to the communities we serve, our partners, and donors.
Respect
We respect all people, cultures, and communities without discrimination.
Transparency
We communicate openly and use resources in a clear and responsible way.
Community Focus
We work closely with communities and value their participation and leadership.
Inclusiveness
We ensure women, children, persons with disabilities, and other vulnerable groups are included in our programs.
- Governance
SERO is governed by a Board of Directors that provides strategic guidance and oversight to ensure the organization operates in line with its mission, values, and legal requirements. The Board supports good decision-making, accountability, and responsible management of resources.
The organization has a management team responsible for day-to-day operations, program implementation, and compliance with policies and donor requirements. SERO follows clear internal policies and procedures to promote transparency, accountability, and ethical conduct.
SERO is committed to good governance practices and regularly reviews its systems to ensure effective service delivery and responsible use of funds.