SERO supports effective coordination and management of displacement sites to improve living conditions and access to services for internally displaced persons (IDPs). Our CCCM approach is community-centered, inclusive, and aligned with national and cluster coordination mechanisms.

Our CCCM activities include:

• Supporting community engagement and participation through collaboration with camp committees, community leaders, and service users.
• Conducting site monitoring and service mapping to identify gaps, risks, and priority needs within displacement sites.
• Facilitating information sharing with IDP communities on available services, assistance, and key messages.
• Supporting coordination between service providers, local authorities, and humanitarian partners to improve service delivery.
• Promoting safe, inclusive, and dignified access to services, with attention to women, children, elderly persons, and persons with disabilities.
• Supporting complaints and feedback mechanisms to strengthen accountability to affected populations.